Buzzmaestro, Operations Improvements, Projects, fleet, industrial engineering, investment planning, statistical sampling, subway
Observational Study of Subway Customer Seat Preferences
For a major metro system, we performed an observational study of how customers tended to distribute themselves within each vehicle, with a view towards making recommendations about vehicle design (e.g. door, pole, and seat placement), and to reduce station dwell time. The plastic bench seats installed are otherwise...
