data analytics Archives - Page 4 of 4 - Reddy Analytics Associates

Buzzmaestro, Data Analysis, Projects, automated fare collection, bus, change management, data analytics, signal system, subway

Developing Performance Measures for a New Management Framework

For a large public transit agency, we developed a series of aggregate performance measures using a balanced scorecard framework to support the roll-out of an operations management restructuring program designed to provide a single point of accountability for service on each rail line. The rail lines have shared...

Operations Improvements, Publications, bus, data analytics, performance, subway

Performance Measurements on Mass Transit

For all organizations, public or private, it is essential to establish measurements to ensure that the services provided are being done well and, when they are not, that the organization can diagnose problems. The mission of New York City Transit (NYCT) is to provide timely and reliable mass...

Buzzmaestro, Data Analysis, Projects, bus, change management, data analytics, scheduling/service planning, subway

Transport Equity Analyses for Major Service Changes

On behalf of a major U.S. public transit agency, we developed analytical methodologies and performed demographic analysis to determine the impact of proposed service changes on protected customer groups (minority and low-income). At that time, a large package of bus service changes was being considered, including changes in...

Operations Improvements, Publications, bus, data analytics, performance, subway

Passenger Environment Survey: Representing the Customer Perspective in Quality Control

The Passenger Environment Survey (PES) conducted by New York City Transit (NYCT) of the Metropolitan Transit Authority uses a quantitative and scientific approach to measure the perceptions of NYCT’s 7.3 million daily riders. With 6,485 subway cars, 4,576 buses, and 468 stations in a 321-mi² service area and...

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Developing Performance Measures for a New Management Framework

Performance Measurements on Mass Transit

Transport Equity Analyses for Major Service Changes

Passenger Environment Survey: Representing the Customer Perspective in Quality Control

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