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  • change management (18)
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Operations Improvements, Projects, bus, change management, scheduling/service planning

Securing Labor Agreements Enabling Express Bus Split-Runs

As Senior Director of Bus Schedules for a major property, Mr. Gilkin participated as a support role in labor negotiations. His staff analyzed contract demands, their operational impacts and estimated cost impacts to the negotiating team.  In particular he participated in negotiating a precedent-setting agreement during an expansion of...

Planning & Management, Projects, bus, change management, scheduling/service planning

Urban Bus Network Design and Change Management

As part of a large transit system with 4,500 buses, 235 routes, and over 16,000 stops, significant needs for service changes emerged on an ongoing basis.  We were tasked with achieving the following goals: Speeding up bus service. Most local routes have short stops spacing, 500 to 750...

Planning & Management, Projects, bus, change management, scheduling/service planning

Major Bus Service Rationalization during Fiscal Crisis

Due to an impending fiscal crisis, we were tasked by a large public transit agency to analyze the entire bus route network to identify opportunities for immediate cost savings. Using a quick response analytical assessment of the system’s 235 routes, we were able to quickly identify routes that...

Operations Improvements, Projects, change management, data analytics, infrastructure, investment planning, journey time reduction, operating techniques, performance, signal system, statistical sampling, subway

Train Speed & Safety Task Force

The Reddy Analytics team members were instrumental in providing irrefutable evidence from signal system data that demonstrated the dramatic and immediate impact of recalibrating “grade timers” on one of the busiest rapid transit systems in the nation.  At the time, there was a debate internal to the transit...

Buzzmaestro, Operations Improvements, Projects, change management, commuter rail, industrial engineering, infrastructure

Expediting Capital Project Completion Through Root Cause Identification

On behalf of a major commuter railway, we performed a systematic study to discover the root causes of project schedule delays associated with three major Capital Projects: upgrade of a wayside signal system on an entire line, installation of passenger area cameras in a locomotive-hauled fleet, and renewal...

Buzzmaestro, Data Analysis, Projects, change management, commuter rail, data analytics, strategy

Enterprise Geographic Information Systems (GIS) Program Development

At a major regional railway, we were responsible for developing staffing, organizational structure, and business plans necessary to initiate a companywide Enterprise Geographic Information Systems (GIS) program.  We implemented corporate GIS standards, boilerplates, policies, and procedures, and managed the initial bootstrapping phases of the new program, ensuring that...

Buzzmaestro, Data Analysis, Projects, automated fare collection, bus, change management, data analytics, signal system, subway

Developing Performance Measures for a New Management Framework

For a large public transit agency, we developed a series of aggregate performance measures using a balanced scorecard framework to support the roll-out of an operations management restructuring program designed to provide a single point of accountability for service on each rail line. The rail lines have shared...

Buzzmaestro, Data Analysis, Projects, bus, change management, data analytics, scheduling/service planning, subway

Transport Equity Analyses for Major Service Changes

On behalf of a major U.S. public transit agency, we developed analytical methodologies and performed demographic analysis to determine the impact of proposed service changes on protected customer groups (minority and low-income).  At that time, a large package of bus service changes was being considered, including changes in...

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