change management Archives - Reddy Analytics Associates

Operations Improvements, Projects, bus, change management, commuter rail, highway, industrial engineering, investment planning, operating techniques, performance, strategy, subway

Improving Safety Through Strategic Planning

As manager of policy at the headquarters of the Metropolitan Transportation Authority (MTA), Philip Plotch had a leading role developing a strategic business plan for the organization. This direction-setting blueprint established three fundamental goals — to improve safety, customer satisfaction and cost effectiveness — for the MTA’s agencies...

Operations Improvements, Projects, automated fare collection, bus, change management, infrastructure, scheduling/service planning

Bus Network Redesign and Bus Lane Improvements

Mr. Irick presided over a strategic plan to comprehensively improve bus services, referred to as a “Buses Action Plan” part of an agency-wide Fast Forward Initiative. Completed and delivered to the large transit agency’s Board of Directors and the public in under six months, the plan identified specific...

Planning & Management, Projects, bus, change management, journey time reduction, scheduling/service planning

Express Bus Network Service Redesign

Mr. Irick led the successful implementation of the first-of-its-kind Express Bus Network Redesign for a portion of a large city bus system. This redesign was conducted entirely in-house and encompassed several steps from planning to initial implementation and revision following implementation. These steps included: Compressed technical effort to...

Operations Improvements, Projects, bus, change management, data analytics, performance

Comprehensive Interactive Bus Performance Indicators – “Buses As a Business”

One of Mr. Irick’s biggest challenges was maintaining quality service in a fast and ever-changing environment on a large city bus system where all stakeholders demanded more transparency and accountability. As such, he led by his signature guiding principle of “Buses as a Business”. He advanced the basic...

Operations Improvements, Projects, change management, commuter rail, fleet, infrastructure, investment planning, operating techniques, signal system

Design and Implementation of Positive Train Control (PTC)

Mr. Kesich was instrumental in ensuring that the design and implementation of the PTC system at a large commuter railroad property was completed and adhered to mandated timelines. Starting in 2006, he was directly involved in implementing an Advanced Civil Speed Enforcement System (ACSES) within that railroad’s operating...

Operations Improvements, Projects, change management, commuter rail, fleet, statistical sampling

Improved Rolling Stock Reliability

On behalf of a major passenger carrier in the Northeast, Mr. Kesich led a group of diverse subject matter experts to deliver cost-effective design improvements and scheduled maintenance programs for their diverse rolling stock fleets: Transitioned processes from being reactive and variable to a proactive and stable environment...

Operations Improvements, Projects, change management, infrastructure, investment planning, operating techniques, subway

Transition from Metro Command to Rail Control Center

Traditionally, the responsibility of the Subway Command Center at NYCT was limited to managing the response to major incidents and emergencies affecting service. Responsibility for routine service monitoring and control on the NYC subway system rested with a literal army of field supervisors and tower operators, scattered across...

Planning & Management, Projects, change management, infrastructure, investment planning, scheduling/service planning, subway

Managing Construction Impacts for the Lenox Invert Project

In 1998, a condition existed that required the compete replacement of the subway floor along a section of the Lenox Ave Line. Passenger volume and network constraints were such that bus substitution was not a viable option. Rail service needed to continue, at least in one direction throughout...

Operations Improvements, Projects, change management, operating techniques, subway

Chicago Orange Line One Person Train Operation

As a Principal Planner at the Chicago Transit Authority (CTA) in the early 1980’s, Mr. Gaul was assigned to the Orange Line design project. He initiated the planning efforts that allowed for the implementation of One Person Train Operation (OPTO) on the new line. Although CTA had pioneered...

Planning & Management, Projects, bus, change management, industrial engineering

Continuous Quality Improvements by Reassessing Bus Operations

Mr. Gilkin led routine assessments of current bus operations at a large city bus system to suggest (or recommend against) service changes. Two are of particular interest: Assessing impacts of changes of bus equipment type and its effect on the required peak bus fleet, operator and operating hours, miles...

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Improving Safety Through Strategic Planning

Bus Network Redesign and Bus Lane Improvements

Express Bus Network Service Redesign

Comprehensive Interactive Bus Performance Indicators – “Buses As a Business”

Design and Implementation of Positive Train Control (PTC)

Improved Rolling Stock Reliability

Transition from Metro Command to Rail Control Center

Managing Construction Impacts for the Lenox Invert Project

Chicago Orange Line One Person Train Operation

Continuous Quality Improvements by Reassessing Bus Operations

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